Shipping policy

Shipping

We ship every order free, anywhere in the contiguous US.

How your order ships

The Frost Kit is built from three components: booties, gloves, and a thermometer. Each ships direct from the maker that builds it best, so a Frost Kit order arrives as three separate packages. This is deliberate. It keeps each component priced honestly and lets us source the best version of each piece rather than the most convenient one.

If you order a single component, it ships on its own.

Delivery window

Most orders arrive within 6 to 13 days. Components ship on their own timelines, so they will not all land on the same day. Your gloves may arrive before your booties. That is normal. Everything in your order is on its way.

Tracking

You will receive tracking for each package as it ships. Because components ship separately, expect more than one tracking notification per order.

Questions

If something has not arrived inside the window, reach us at soaksupplybrand@gmail.com and we will sort it out.